PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or use services on costa360.com (hereinafter referred to as the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we also collect information about the individual web pages you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

Here’s a list of cookies we use, so you can decide whether you want to opt out of them:

XSRF-TOKEN
Used for security reasons. Stored during the session. Essential cookie
HS
Used for security reasons. Stored during the session. Essential cookie
SVSESSION
Used in relation to user login. Stored for 12 months. Essential cookie
SSR-CACHING
Stored for 1 minute. Essential cookie
_wixCIDX
Used for system monitoring/debugging. Stored for 3 months. Essential cookie
_wix_browser_sess
Used for system monitoring/debugging. Stored during the session. Essential cookie
consent-policy
Used for cookie banner settings. Stored for 12 months. Essential cookie
smSession
Used to identify logged-in members. Stored during the session. Essential cookie
TS*
Used for security and anti-fraud reasons. Stored during the session. Essential cookie
bSession
Used to measure system effectiveness. Stored for 30 minutes. Essential cookie
fedops.logger.X
Used to measure performance/stability. Stored for 12 months. Essential cookie
wixLanguage
Used on multilingual websites to save user language preferences. Stored for 12 months. Functional cookie

Additionally, when you attempt to make a booking or use services through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect to fulfill the services requested through the Site (including processing your payment information, coordinating services, and sending invoices and/or confirmations). Additionally, we use this Order Information to:

Communicate with you
Screen orders for potential fraud or risk
Provide you, based on your preferences, with information or advertising related to our services

We use the Device Information that we collect to help us:

Identify potential risk and fraud (especially your IP address)
Improve and optimize our Site (e.g., by generating analytics about browsing behavior and measuring the success of marketing campaigns)

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your information as described above—for example, to manage service delivery. We use Wix for our online platform. You can read more about how Wix uses your Personal Information here:
https://www.wix.com/about/privacy

We also use Google Analytics to understand how users interact with the Site. More on Google’s use of data here:
https://www.google.com/intl/en/policies/privacy/
You can opt out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout

Finally, we may also share your Personal Information to comply with laws and regulations, to respond to a subpoena, search warrant, or lawful request, or to protect our rights.

BEHAVIORAL ADVERTISING

As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
Learn more about how targeted advertising works by visiting the Network Advertising Initiative (NAI) educational page:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising at:

You can also opt out of some services by visiting the Digital Advertising Alliance’s opt-out portal:
http://optout.aboutads.info/

DO NOT TRACK

Please note that we do not alter our Site’s data collection and usage practices when we see a “Do Not Track” signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access the personal information we hold about you and to request its correction, update, or deletion. If you would like to exercise this right, please contact us using the information below.

Also, if you are a European resident, note that we are processing your information to fulfill contracts we might have with you (e.g., if you book a service through the Site), or otherwise to pursue our legitimate business interests as listed above. Additionally, please note that your information may be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

For more information about our privacy practices, questions, or complaints, please contact us by email at info@costa360.com or by mail using the address below:

URB BELLO HORIZONTE FASE 2 - 67, 29603 MARBELLA, MÁLAGA, Spain